Help Desk Specialist with Security Clearance
Requirements:
-Five years of IT support and Helpdesk experience supporting users on a Department of Defense or Government Agency Enterprise NIPR and SIPR Network-Experience in backup, recovery, and data restoration from workstations for customers during upgrades or when problems with the system are diagnosed-Demonstrated experience simulating user problems to resolve operating difficulties-The ability to provide direct end user assistance to include familiarizing users with basic software, hardware, and peripheral device operation-Effectively use approved diagnostic tools to diagnose network connectivity issues as well as image, copy and configure systems for deployment-Experience with install, connect, configure, upgrade, troubleshoot, diagnose, and repair desktop/laptop system hardware and software, mobile devices and peripherals-The ability to lift, push and transport equipment weighing up to 50 pounds Certifications:
CompTia A+, CompTia Security+, Microsoft 365 Certified Modern Desktop Administrator Associate Certification, Microsoft Office Specialist(Access, Excel, PowerPoint, or Outlook) certification preferred Recommended Skills Comp Tia A
Comp Tia Security
Help Desk Ms Access Microsoft Excel Microsoft Office Specialist Estimated Salary: $20 to $28 per hour based on qualifications.
-Five years of IT support and Helpdesk experience supporting users on a Department of Defense or Government Agency Enterprise NIPR and SIPR Network-Experience in backup, recovery, and data restoration from workstations for customers during upgrades or when problems with the system are diagnosed-Demonstrated experience simulating user problems to resolve operating difficulties-The ability to provide direct end user assistance to include familiarizing users with basic software, hardware, and peripheral device operation-Effectively use approved diagnostic tools to diagnose network connectivity issues as well as image, copy and configure systems for deployment-Experience with install, connect, configure, upgrade, troubleshoot, diagnose, and repair desktop/laptop system hardware and software, mobile devices and peripherals-The ability to lift, push and transport equipment weighing up to 50 pounds Certifications:
CompTia A+, CompTia Security+, Microsoft 365 Certified Modern Desktop Administrator Associate Certification, Microsoft Office Specialist(Access, Excel, PowerPoint, or Outlook) certification preferred Recommended Skills Comp Tia A
Comp Tia Security
Help Desk Ms Access Microsoft Excel Microsoft Office Specialist Estimated Salary: $20 to $28 per hour based on qualifications.
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