Project Coordinator with Security Clearance
Project Coordinator Client:
WHSSSLocation:
Downtown DCClearance:
Top Secret/SCISalary $85 - $115K Interview Process:
1 round - IV with HM/Tech SME; approval by the prime ALTA IT Services is currently in search of a Project Coordinator to support our client in the Washington, DC office.
You will be responsible for supporting the resolution of IT issues, coordinating large office moves, and providing exceptional support to our VIP customers, with the goal of making an impact across the federal government.
The ideal candidate will possess a strong background in IT project management, excellent communication skills, and the ability to multitask effectively in a fast-paced environment.
WHAT YOU'LL DO:
o Manage and oversee the resolution of IT issues by coordinating with technical teams, stakeholders, and vendors to ensure timely and effective problem resolution.
o Develop and maintain a comprehensive understanding of the organization's IT infrastructure, systems, and processes to efficiently troubleshoot and provide appropriate solutions.
o Lead and coordinate large-scale office moves, including planning, logistics, resource allocation, and timeline management to ensure a smooth transition with minimal disruption.
o Collaborate with cross-functional teams, including IT, facilities, and other relevant departments, to ensure seamless execution of office moves, including the setup and relocation of IT equipment, infrastructure, and services.
o Act as a primary point of contact for VIP customers, providing high-quality support, promptly addressing their issues, and ensuring their satisfaction.
o Establish and maintain strong relationships with VIP customers, understanding their unique needs, and proactively addressing any concerns or requests to ensure a personalized and exceptional customer experience.
o Monitor and manage project timelines, milestones, and deliverables, ensuring adherence to project objectives and timelines.
o Prepare and present regular project status updates, reports, and documentation to stakeholders, senior management, and clients as required.
o Identify and mitigate project risks and issues, implementing appropriate contingency plans and escalation processes when necessary.
WHAT YOU'LL NEED TO SUCCEED:
o At least two years of experience as a project manager, managing large-scale office moves and coordinating details between IT groups, physical supply/movement groups, and stakeholders.
o Experience managing personnel, inventory, and other IT assets, along with experience identifying and implementing business process improvements for inventory and personnel management.
o Knowledge and understanding of IT systems, infrastructure, and troubleshooting methodologies.
o Excellent organizational and time management skills, with the ability to prioritize tasks effectively and meet deadlines.
o Exceptional communication and interpersonal skills, with the ability to interact professionally with VIP customers, stakeholders, and team members at all levels.
o Demonstrated ability to work well under pressure and in a fast-paced environment, along with strong problem-solving and decision-making abilities, with a proactive and analytical approach to issue resolution.
o Ability to be onsite 5 days a week in downtown Washington, DC, and an Active TS/SCI clearance.
NICE TO HAVEo Experience as a Tier 1/Tier 2 help desk technician addressing IT questions and supporting VIPs with high-level IT/operational issues that require immediate attention.
o Bachelor's degree in Computer Science, Information Technology, or a related field.
o Proficient in project management methodologies and tools.
o Knowledge of ITIL (Information Technology Infrastructure Library) or other relevant IT service management frameworks is a plus.
o Certification in project management (e.
g.
, PMP, Prince2) is desirable.
For immediate consideration, please apply directly or contact Crystal Dinnocenti at Recommended Skills Analytical Business Processes Certified Project Management Professional Communication Customer Experience Decision Making Estimated Salary: $20 to $28 per hour based on qualifications.
WHSSSLocation:
Downtown DCClearance:
Top Secret/SCISalary $85 - $115K Interview Process:
1 round - IV with HM/Tech SME; approval by the prime ALTA IT Services is currently in search of a Project Coordinator to support our client in the Washington, DC office.
You will be responsible for supporting the resolution of IT issues, coordinating large office moves, and providing exceptional support to our VIP customers, with the goal of making an impact across the federal government.
The ideal candidate will possess a strong background in IT project management, excellent communication skills, and the ability to multitask effectively in a fast-paced environment.
WHAT YOU'LL DO:
o Manage and oversee the resolution of IT issues by coordinating with technical teams, stakeholders, and vendors to ensure timely and effective problem resolution.
o Develop and maintain a comprehensive understanding of the organization's IT infrastructure, systems, and processes to efficiently troubleshoot and provide appropriate solutions.
o Lead and coordinate large-scale office moves, including planning, logistics, resource allocation, and timeline management to ensure a smooth transition with minimal disruption.
o Collaborate with cross-functional teams, including IT, facilities, and other relevant departments, to ensure seamless execution of office moves, including the setup and relocation of IT equipment, infrastructure, and services.
o Act as a primary point of contact for VIP customers, providing high-quality support, promptly addressing their issues, and ensuring their satisfaction.
o Establish and maintain strong relationships with VIP customers, understanding their unique needs, and proactively addressing any concerns or requests to ensure a personalized and exceptional customer experience.
o Monitor and manage project timelines, milestones, and deliverables, ensuring adherence to project objectives and timelines.
o Prepare and present regular project status updates, reports, and documentation to stakeholders, senior management, and clients as required.
o Identify and mitigate project risks and issues, implementing appropriate contingency plans and escalation processes when necessary.
WHAT YOU'LL NEED TO SUCCEED:
o At least two years of experience as a project manager, managing large-scale office moves and coordinating details between IT groups, physical supply/movement groups, and stakeholders.
o Experience managing personnel, inventory, and other IT assets, along with experience identifying and implementing business process improvements for inventory and personnel management.
o Knowledge and understanding of IT systems, infrastructure, and troubleshooting methodologies.
o Excellent organizational and time management skills, with the ability to prioritize tasks effectively and meet deadlines.
o Exceptional communication and interpersonal skills, with the ability to interact professionally with VIP customers, stakeholders, and team members at all levels.
o Demonstrated ability to work well under pressure and in a fast-paced environment, along with strong problem-solving and decision-making abilities, with a proactive and analytical approach to issue resolution.
o Ability to be onsite 5 days a week in downtown Washington, DC, and an Active TS/SCI clearance.
NICE TO HAVEo Experience as a Tier 1/Tier 2 help desk technician addressing IT questions and supporting VIPs with high-level IT/operational issues that require immediate attention.
o Bachelor's degree in Computer Science, Information Technology, or a related field.
o Proficient in project management methodologies and tools.
o Knowledge of ITIL (Information Technology Infrastructure Library) or other relevant IT service management frameworks is a plus.
o Certification in project management (e.
g.
, PMP, Prince2) is desirable.
For immediate consideration, please apply directly or contact Crystal Dinnocenti at Recommended Skills Analytical Business Processes Certified Project Management Professional Communication Customer Experience Decision Making Estimated Salary: $20 to $28 per hour based on qualifications.
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